You have the right to return the products you purchase, without any compensation and without being obliged to notify us of the reason why you wish to return the products, within fourteen (14) days from the date you receive them. In this case you will only be charged the direct cost of returning the products.

Please note that returns are only accepted if:

 Contact the Customer Service Department at (+30) 210 33 10 601

 The product has not been worn further of the test

The product labels have not been removed or damaged in any way

 No parts have been removed from the watch bracelet or any kind of modification has been made.

 Return all accompanying product documentation such as the box, warranty, operating manuals and proof of purchase, as all of the above are part of the product

 If the product comes with a gift, it must be returned with the product

 ACS Courier or ELTA PortaPorta.

 For Smartwatches in case of activation, the return of the product cannot be accepted

Please make sure the shipping package is secure so that no damage is caused during transit.
Please be advised that designers.one is not responsible in case of loss or damage of the product during the return transport.
In the event of a return, your refund will be completed within fourteen (14) days from the date of receipt of the products. Please be advised that designers.one is not responsible for any damage or deterioration of the products after use and in no case will designers.one be obliged to provide a replacement. Only the dealership itself is responsible for the replacement and any form of repair of products. For the best service to our customers, our company undertakes the transport and receipt of products for repair to and from the respective dealership. In this case the shipping costs are borne by our customers.

You have the right to return the products you purchase, without charge and without being obliged to inform us of the reason why you wish to return them.

Please note that returns are only accepted if:

  1. Contact the Customer Service Department at (+30) 210 33 10 601
  2.  The product has not been worn further of the test
  3. The product labels have not been removed or damaged in any way
  4.  No parts have been removed from the watch bracelet or any kind of modification has been made.
  5.  Return all accompanying product documentation such as the box, warranty, operating manuals and proof of purchase, as all of the above are part of the product
  6.  If the product comes with a gift, it must be returned with the product
  7.  Drop the products at our store in Athens (Karageorgi Serviasς 13 & Axarlian 6) or send us the products via courier: ACS Courier or ELTA PortaPorta.

Please make sure that the packaging of the shipment is secure so that no damage is caused during transport.
Please note that designers.one is not responsible in case of loss or damage of the product during the return transport.
In the event of a return, your refund will be completed within fourteen (14) days from the date of receipt of the products. Please be advised that designers.one is not responsible for any damage or deterioration of the products after use and in no case will designers.one be obliged to provide a replacement. Only the dealership itself is responsible for the replacement and any form of repair of products. For the best service to our customers, our company undertakes the transport and receipt of products for repair to and from the respective dealership. In this case the shipping costs are borne by our customers.